{"id":4109,"date":"2021-06-29T09:29:21","date_gmt":"2021-06-29T09:29:21","guid":{"rendered":"https:\/\/comerio.sviluppo-valorebf.it\/customer-care\/"},"modified":"2025-09-17T15:22:33","modified_gmt":"2025-09-17T15:22:33","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/comerio.it\/en\/customer-care\/","title":{"rendered":"CUSTOMER CARE"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”3.23.3″ custom_padding=”0px||0px|||”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”3.25″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(101,129,135,0.65)” background_color_gradient_end=”rgba(51,65,65,0.8)” background_color_gradient_direction=”200deg” background_image=”https:\/\/comerio.it\/wp-content\/uploads\/2020\/07\/Customer-service-4.jpg” background_blend=”soft-light” custom_padding=”220px|50px||50px||true” custom_padding_tablet=”170px|40px||40px” custom_padding_phone=”150px|30px||30px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”-80px” box_shadow_vertical=”0px” box_shadow_spread=”-35px” box_shadow_color=”#c1cbd1″ box_shadow_horizontal_tablet=”-85px” box_shadow_horizontal_phone=”-120px” box_shadow_horizontal_last_edited=”on|phone” box_shadow_spread_tablet=”” box_shadow_spread_phone=”-65px” box_shadow_spread_last_edited=”on|desktop”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” header_font=”Viga|800||on|||||” header_text_color=”#ffffff” header_font_size=”55px” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop”]<\/p>\n

CUSTOMER CARE<\/h1>\n

[\/et_pb_text][et_pb_code _builder_version=”3.23.3″ custom_margin=”-2vw||” custom_margin_tablet=”-4vw||” custom_margin_phone=”-5vw|||” custom_margin_last_edited=”on|phone”]HOME<\/a><\/span>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ make_equal=”on” use_custom_gutter=”on” gutter_width=”1″ specialty=”on” padding_right_1=”20px” _builder_version=”3.23.3″ custom_padding=”30px||30px||true|” locked=”off”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.4″ header_font=”Viga|800|||||||” header_font_size=”40px” header_2_font=”Viga|||on|||||” header_2_font_size=”35px” header_2_font_size_tablet=”” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|desktop”]<\/p>\n

LIMITLESS CUSTOMER CARE AT THE SERVICE OF CUSTOMERS’ PRODUCTION EFFICIENCY<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ text_font=”Roboto|300|||||||” text_line_height=”1.4em” custom_margin=”0px||” custom_padding=”0px||20px|||” border_color_bottom=”#d8dadd”]<\/p>\n

RODOLFO COMERIO<\/strong> takes care of the correct identification of all the spare parts, including auxiliary parts and, when necessary, of their immediate dispatch.<\/p>\n

The Customer Care department of RODOLFO COMERIO<\/strong> takes advantage of the most cutting-edge remote assistance solutions and sets up procedures able to ensure both the speed in choosing the necessary resources and the immediate availability of skilled staff to schedule and coordinate the intervention at customer site, providing also possible spare parts.<\/p>\n

The enhanced Limitless Customer Care<\/strong> service defines Rodolfo Comerio’s strategy, enriching the fine quality of the equipment supplied with an after-sale support<\/strong> that increases the customer loyalty towards our brand, synonym for innovation.<\/p>\n

[\/et_pb_text][et_pb_button button_text=”GET ASSISTANCE” module_class=”button” _builder_version=”4.9.4″ custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#658187″ button_border_width=”0px” button_border_radius=”10px” button_letter_spacing=”3px” button_font=”|800||on|||||” button_use_icon=”off” custom_margin=”||” custom_margin_tablet=”” custom_margin_phone=”-3vw||” custom_margin_last_edited=”on|desktop” custom_padding=”10px|20px|10px|20px|true|true” button_text_color_tablet=”” button_text_color_phone=”” button_text_color_last_edited=”on|desktop” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#334141″ button_text_color__hover_enabled=”on” button_text_color__hover=”#ffffff”][\/et_pb_button][et_pb_code _builder_version=”4.9.4″ _module_preset=”default” custom_margin=”30px||||false|false”]<\/i>Mobile: 334 612 17 94<\/a> <\/i> Mail: customercare@comerio.it<\/a><\/i> +39 331 670 90 50<\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_row_inner custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ custom_padding=”47px|||40px||” custom_padding_tablet=”|||0px” custom_padding_phone=”20px|||0px”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.4″ text_font=”Roboto|700|on|on|||||” text_text_color=”#e0b200″ text_line_height=”1.4em” header_font=”||||||||” custom_padding=”|||20px” border_width_left=”5px” border_color_left=”#e0b200″]TRAINING, KNOW-HOW & SPARE PARTS[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ text_font=”Roboto|300|||||||” text_line_height=”1.4em” custom_margin=”1vw||” custom_padding=”||20px” border_color_bottom=”#d8dadd”]<\/p>\n

Rodolfo Comerio renovated his after-sale department, ensuring a better efficiency and effectiveness in the following areas of intervention:<\/span><\/p>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”%%61%%” icon_color=”#658187″ icon_placement=”left” _builder_version=”4.9.4″ header_level=”h3″ header_font=”|||on|||||” header_text_color=”#658187″ body_font=”|600||on|||||” body_line_height=”1.4em” custom_padding=”||19px|||”]FIRSTLY, ENSURING THAT COMMISSIONING AND START-UP SERVICES OF EQUIPMENT ARE CONSISTENT WITH CONTRACTUAL DEADLINES, AS WELL AS WITH THE BASIC TRAINING[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%61%%” icon_color=”#658187″ icon_placement=”left” _builder_version=”4.9.4″ header_level=”h3″ header_font=”|||on|||||” header_text_color=”#658187″ body_font=”|600||on|||||” body_line_height=”1.4em” custom_padding=”||19px|||”]<\/p>\n

INTERVENE FOR AN IMMEDIATE RESOLUTION OF ANY ISSUE APPEARED BOTH THROUGH REMOTE ASSISTANCE AND THROUGH THE INTERVENTION OF SKILLED TECHNICIANS<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%61%%” icon_color=”#658187″ icon_placement=”left” _builder_version=”4.9.4″ header_level=”h3″ header_font=”|||on|||||” header_text_color=”#658187″ body_font=”|600||on|||||” body_line_height=”1.4em” custom_padding=”||19px|||”]PROVIDE ADVICE ON THE PROCESS OPTIMIZATION WITH EXISTING EQUIPMENT OR PROPOSING IMPROVEMENTS TO ACHIEVE NEW PERFORMANCE (SUBSTANTIAL REVAMPING OPERATIONS AND MODIFICATIONS)[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%61%%” icon_color=”#658187″ icon_placement=”left” _builder_version=”4.9.4″ header_level=”h3″ header_font=”|||on|||||” header_text_color=”#658187″ body_font=”|600||on|||||” body_line_height=”1.4em” custom_padding=”||19px|||”]<\/p>\n

ENSURE POSSIBLE ADDITIONAL EDUCATION WITH A SPECIFIC TRAINING TO BE PERFORMED AT CUSTOMER SITE OR IN RODOLFO COMERIO<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%61%%” icon_color=”#658187″ icon_placement=”left” _builder_version=”4.9.4″ header_level=”h3″ header_font=”|||on|||||” header_text_color=”#658187″ body_font=”|600||on|||||” body_line_height=”1.4em” custom_padding=”||19px|||”]INCREASE THE AWARENESS OF CUSTOMER’S MAINTENANCE AND PRODUCTION DEPARTMENTS ABOUT PREDICTIVE ACTIONS AND LONG-TERM EFFICIENCY IMPROVING PROCEDURES OF THE INDUSTRIAL ASSET THROUGH PROCEDURES FOR OEE SCORE RAISING[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”popup” _builder_version=”4.9.4″ background_color=”#f7f6f3″ custom_padding=”76.7969px|0px|0|0px|false|false” custom_css_before=”top: 0px;||left: 0px;||width: 100%;||height: 100%;||z-index: 999;||content: %22%22;||position: fixed;||\/*background:#3b959e;*\/” custom_css_main_element=”display:none;” saved_tabs=”all”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.9.4″ background_color=”#FFFFFF” custom_margin=”3vw||” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”” custom_padding_phone=”50px|10px|50px|10px” custom_css_main_element=”transform: translatey(-50%) translatex(-50%);||position: fixed;||top: 50%;||left: 50%;||z-index: 1000;||border-radius: 8px;||||-webkit-box-shadow: 0px 0px 20px 0px #00141C;||-moz-box-shadow: 0px 0px 20px 0px #00141C;||-o-box-shadow: 0px 0px 20px 0px #00141C;||box-shadow: 0px 0px 20px 0px #00141C;”][et_pb_column type=”4_4″ module_id=”col1″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb use_icon=”on” font_icon=”%%48%%” icon_color=”#658187″ use_icon_font_size=”on” icon_font_size=”30px” admin_label=”BLUR CHIUSURA FORM” module_id=”chiudi” module_class=”close” _builder_version=”4.9.4″ header_text_color=”#98A3A8″ custom_margin=”1vw|0.5vw|||false|false” custom_css_main_element=”position: absolute;||top: -45px;||right: -30px;||cursor: pointer;||z-index: 999999″][\/et_pb_blurb][et_pb_text _builder_version=”4.9.4″ text_font=”||||||||” header_font=”Viga|800|||||||” header_font_size=”40px” header_2_font=”Viga|||on|||||” header_2_font_size=”35px”]<\/p>\n

contact us<\/h2>\n

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